A passionate marketers point of view

Mr Murray is wrong, brands have a lot to fear from negative buzz via social media

Rick Murray has been directing Edelman’s global approach to digital communications since 2005. In a recent interview he said "“I’m not sure that retailers or any brands have anything to fear from negative buzz online. The question is, what can you learn from it and how can you grow from it?” Wow ! For someone who is President of a digital agency to say that is beyond reason. Hasn't Mr Murray learned anything the last year and half ?
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Marketing has to evolve along with the Internet to stay relevant

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One of the reasons I love Internet marketing so much is that what was true yesterday is not necessarily true today. The Internet moves quickly but most organizations are not built for speed and by the time they implement something it could already be outdated. Read More...
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Social media: It's not about numbers it's about brand advocates

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How many times have you seen a brand marketing person quantify their companies social media success by the number of followers they have ? It happens too much bur the reality is that number of followers mean little, it's brand advocates that is more important. Read More...
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How can your product help me better manage my life and make for those unforgettable moments that make life so great ?

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I really like the new TV spots for Match.com because they show people out on dates having "one of those moments". In one spot a guy drops a meatball on the floor causing his date to start laughing, in another a couple is laughing as they walk down the street in the rain and then kiss for the first time. What's so great about these ads is that they show the benefit of the product not the features. In this case the benefit could be finding someone to share those special moments in life. Read More...
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Marketers clearly not setting expectations for social media within the company

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While relatively few marketers reported social was pointless and overhyped or too complicated to deal with, most are still not increasing revenues or otherwise profiting from their social efforts. This quote is from a report from R2integrated and clearly shows that marketers are not measuring social media correctly. Read More...
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Please use common sense when reading market research data from Nielsen & Comscore

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Online video ads have 65% general recall, compared to 46% general recall for TV ads. Online video ads also offer substantially higher levels of brand recall (50% compared to 28%), message recall (39% compared to 21%), and likeability (26% compared to 14%) than TV ads. In addition to having better ad recall ratings, online TV viewers will accept up to 75% more advertising per hour than is currently programmed, according to a recent survey by comScore. This data presented by Nielsen is, well, full of dung !

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The technology post & marketers need to learn how to sell

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I admit it. I am an early adapter. The UPS person arrived the day the iPad was released and I have loved every minute of this innovative device. Record sales at Apple prove that people are willing to pay for good innovative products but as much as technology has evolved there are a lot of people out there who are clueless when it comes to producing an excellent Power Point presentation or sponsoring a Webinar. Ultimately marketing is about selling and before you can sell consumers you have to sell your own ideas and inform and educate people to point out opportunities. Read More...
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Don't take a mass media approach to social media data & marketing because it won't work

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Marketers have always been trained to go where there are big numbers and right now those big numbers are Facebook (400 million users) and Twitter (100 million users). These users generate close to 500 billion online impressions on each other but a mere 16% of online consumers generate a grand total of 80% of these peer-to-peer online impressions and over 60% of all of these impressions come from Facebook. If this is a surprise to you then you better find a way to improve your marketing intelligence while you throw out your marketing textbooks. Read More...
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Are marketers wasting money with advertising when consumers trust each other more ?

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Consumers have always valued opinions expressed directly to them. Marketers may spend millions of dollars on elaborately conceived advertising campaigns, yet often what really makes up a consumer’s mind is not only simple but also free: a word-of-mouth recommendation from a trusted source and that trusted source time and time again is other consumers. Read More...
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Marketing needs to shift from selling to listening

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There has been more change in the media world in the last five years than in the previous 500-Pete Horan, President Media and Advertising. We've been talking to people like they're morons and now they're punching our light out -Joseph Jaffe Co-Author "Join the Conversation" I love these two quotes because they speak to the radical shift in marketing that, for some reason, marketers have failed to notice. Read More...
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Traditional demographics is dead thanks to shifts in the US population

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In the 10 largest cities, no ethnic or racial group constitutes a majority. By 2010, white-non Hispanics will make up 80% of the population aged 65+ but just 54% of Americans under the age of 18. The message to marketers is clear: No single demographic, or even handful of demographics, neatly defines the nation or a market. Read More...
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Are there really that many marketers and advertising people that are clueless about digital marketing ?

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This morning I had to look at my calendar to ensure that it was still 2010 and that I had not gone back in time. The comments and questions from people on digital marketing on LinkedIn and Twitter (#aadigital) are really scary. They're scary because they are talking about digital marketing trends that occurred years ago. It's scary because they are asking so many basic questions about social media that any marketer should know. My God, where have these people been ? Read More...
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Virtue releases a flawed study of what a Facebook fan is worth

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When are people going to learn that it's not a good way to grab headlines by issuing a press release with flawed study ? I'm talking about a study that was done by Virtue a social media company that found that the average value of a Facebook fan is about $3.60. This study is flawed in so many ways that it actually should send prospects running away from Virtue because they obviously don't understand Internet marketing or social media. Read More...
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Twiiter moves from social media niche to social media powerhouse

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Twitter is planning to take an old approach to new media. Their advertising program, which Twitter calls Promoted Tweets, will show up when Twitter users search for keywords that the advertisers have bought to link to their ads. Later, Twitter plans to show promoted posts in the stream of Twitter posts, based on how relevant they might be to a particular user. I personally believe this is the wrong road to go but then Twitter has had a hell of a time really growing here in the U.S. Read More...
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Marketers are beginning to take control of their own destiny (or are they being forced ?)

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Respondents to a 23-country survey largely agreed that store brands are at least as good as national brands in many respects. But it's not just that they're seen as a bargain. Large majorities of respondent also said store brands are at least the equal of national brands in "offering products that meet my needs" (87 percent), "offering products that are good for the family" (86 percent), "offering food products that taste good" (81 percent) and "offering home products that work well" (81 percent). This coming at a time when Wal*Mart announced plans to lower prices again squeezing suppliers. Read More...
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Want more proof most marketers area brain dead ?

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Brain dead ! How else can you explain the fact that most CMO's are still using outdated metrics to justify social media programs ? Visits to you website ? Click throughs ? Irrelevant today in an era of consumer engagement but this is what happens when way too many people are ingrained in using old metrics for new media. Read More...
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When it comes to social media majority of marketers still clueless

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ROI. I'm sure that a lot of marketing people are sick and tired and hearing that phrase but come on, let's be honest here do marketers really have the luxury of establishing a Facebook page simply to get people to click through to their website and hope they become customers ? Read More...
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Becoming a marketing Linchpin

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I love Seth Godin's books because they challenge me to think more like an unconventional marketer. His latest book Lichpin is so good that I keep a copy on my desk at all times to remind me of what I need to do to ensure that I am indispensable and a marketing Linchpin. Here is a presentation bases on Seth's book because sooner or later we all need to chose a path in the road. Click here to download Read More...
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